Privacy Policy

Please read this privacy policy before using the site http://www.milletleaf.com or submitting any personal information

This Privacy Policy describes how www.milletleaf.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

www.milletleaf.comrecognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on http://www.milletleaf.com and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

www.milletleaf.com is a property of MIJA ORGANIC FOODS PRIVATE LIMITED, an Indian Company registered under the Companies Act, 2013 having its registered office at No.873A/116, Meenakshi Sundaram Nagar, KTC Nagar, Tirunelveli-627011.Tamilnadu.

DEFINITIONS:

The terms “MILLET LEAF", “Company", “we",  "us"  and  "our" refer to the MIJA ORGANIC FOODS PRIVATE LIMITED.

The  term  "MIJA  ORGANIC  FOODS  PRIVATE  LIMITED Platform"  refers  to  www.milletleaf.com  or  mobile  application  or  any  other digital medium.

The  terms  "you"  and  "your"  refer  to  the  user  of  the www.milletleaf.com.

The term "Policy" refers to this Privacy Policy.

GENERAL

This website is operated by MIJA ORGANIC FOODS PRIVATE LIMITED. Throughout the site, the terms “we”, “us” and “our” refer to MIJA ORGANIC FOODS PRIVATE LIMITED. We offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.

Our store is hosted on Magento 2.4. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

LICENSE TO USE WEBSITE/MOBILE APPS:

Unless otherwise stated, Mija Organic Foods and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the Agreement below, all these intellectual property rights are reserved.

INFORMA TION WE COLLECT FROM YOU:

Contact information:

We might collect your Name, Email, Phone, Date of birth, Billing Address, Shipping address.

This information is necessary for us to recognize you as a registered customer and to fulfil the orders you place with us. Storing this information means you do not need to re-enter these details each time you shop. The information we collect is not shared with other organizations for commercial purposes. The information we collect will be used to contact consumers in future, for designing consumer surveys, contests and is kept secure. Only authorized employees and partners (who have agreed to keep information secure and confidential) have access to this information.

Payment and billing information:

 We might collect your billing name, billing address and payment method when you buy a ticket. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner IPPO PAY.

MODIFICATIONS TO THE SERVICE AND PRICES:

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

PRODUCTS OR SERVICES (if applicable):

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

Information you post:

We  collect  information  you  post  in  a  public  space  on  our  MILLET LEAF  Platform  or  on  a  third party  social  media  site  belonging  to  MIJA  ORGANIC  FOODS PRIVATE LIMITED.

Usage and Preference Information:

We  collect  information  as  to  how  you  interact  with  our  Services, preferences  expressed  and  settings  chosen.  MILLET LEAF Platform includes the MIJA ORGANIC  FOODS  PRIV A TE  LIMITED  advertising  services  ("Ad Services"),  which  may  collect  user  activity  and  browsing  history within  the  MILLET LEAF  Platform and  across  third-party  sites  and  online  services,  including  those sites  and  services  that  include  our  ad  pixels  ("Pixels"),  widgets, plug-ins,  buttons,  or  related  services  or  through  the  use  of cookies.  Our  Ad  Services  collect  browsing  information  including, without  limitation,  your  Internet  protocol  (IP)  address  and location,  your  login  information,  browser  type  and  version,  date and  time  stamp,  user  agent,  MIJA  ORGANIC  FOODS  PRIV A TE LIMITED  cookie  ID  (if  applicable),  time  zone  setting,  browser plug-in  types  and  versions,  operating  system  and  platform,  and other  information  about  user  activities  on  the  MILLET LEAF  Platform,  as  well  as  on  third  party sites and services that have embedded our Pixels, widgets, plugins, buttons, or related services.

Transaction Information:

We collect transaction details  related to  your use of our Services, and information  about your  activity on the  Services, including  thefull  Uniform  Resource  Locators  (URL),  the  type  of  Services  yourequested or provided, comments, domain names, search results, selected,  number  of  clicks,  information  and  pages  viewed  and searched  for ,  the  order  of  those  pages,  length  of  your  visit  to  our Services,  the  date  and  time  you  used  the  Services,  amount charged,  details  regarding  application  of  promotional  code, methods  used  to  browse  away  from  the  page  and  any  phone number  used  to  call  our  customer  service  number  and  other related transaction details.

Stored information and files:

MILLET LEAF mobile  application  may  also access  metadata  and  other  information  associated  with  other files  stored  on  your  mobile  device.  This  may include,  for example,  photographs,  audio  and  video  clips,  personal  contacts and  address  book  information.  If  you  permit  the  MIJA ORGANICFOODS  PRIV A TE  LIMITED  app  to  access  the  address  book  on your  device,  we  may collect  names  and  contact  information  from your  address  book  to  facilitate  social  interactions  through  our services  and  for  other  purposes  described  in  this  Policy  or  at  the time  of  consent  or  collection.  If  you  permit  the  MIJA  ORGANICFOODS  PRIV A TE  LIMITED  app  to  access  the  calendar  on  your device,  we  collect  calendar  information  such  as  event  title  and description,  your  response  (Yes,  No,  Maybe),  date  and  time, location  and  number  of  attendees.  If  you  are  a  partner  company ,we  will,  additionally ,  record  your  calls  with  us  made  from  the device  used  to  provide  Services, related  call  details,  SMS details location and address details.

Demographic information:

We  may  collect  demographic  information  about  you,  events  youlike,  events  you  intend  to  participate  in,  tickets  you  buy ,  or  any other  information  provided  by  you  during  the  use  of  MIJAORGANIC  FOODS  PRIV A TE  LIMITED  Platform.  We might collect this as a part of a survey also.

Other information:

If you use MIJA ORGANIC FOODS PRIV A TE LIMITED  Platform, we  may  collect  information  about  your  IP  address  and  the browser you're  using. We might look  at what site  you came from, duration  of  time  spent  on  our  website,  pages  accessed  or  what site  you  visit  when  you  leave  us.  We  might  also  collect  the  type of  mobile  device  you  are  using,  or  the  version  of  the  operating system your computer or device is running.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

USE OF YOUR PERSONAL INFORMA TION:

We use information to contact you:

We  might  use  the  information  you  provide  to  contact  you  for confirmation  of  a  purchase  on  MILLET LEAF Platform or for other promotional purposes.

We use information to abide by the contracts:

We  might  use  the  information  you  provide  to  carry  out  our obligations  arising  from  any  contracts  entered  into  between  you and  us  and  to  provide  you  with  the  relevant  information  and services.

We use information to respond to your requests or questions:

We might use your information to confirm your registration for rendering services we offer

We use information to improve our products and services:

We might use your information to customize your experience with us.  This could include displaying content based upon your preferences.  We  might  also  use  your  information  to  understand our  users  (what  they  do  on  our  Services, what features  they  like, how they use them, etc.), improve the content and features of our Services  (such  as  by  personalizing  content  to  your  interests),process  and  complete  your  transactions,  make  special  offers, provide  customer  support,  process  and  respond  to  your  queries and  to  generate  and  review  reports  and  data  about,  and  to conduct  research  on,  our  user  base  and  Service  usage  patterns. If  you  are  a  partner  company ,  we  may  use  the  information  to track the progress of your service to our customers.

We use information to look at site trends and customer interests:

We  may  use  your  information  to  make  our  website  and  products better .  We  may  combine  information  we  get  from  you  with information  about  you  we  get  from  third  parties.  We  may  use your  information  to  provide  you  with  information  about  services we  consider  similar  to  those  that  you  are  already  using,  or  have enquired  about,  or  may interest  you.  If  you  are  a  registered  user ,we  will  contact  you  by  electronic  means  (e-mail  or  SMS  or telephone) with information about these services.

We use information for security purposes:

We  may  use  information  to  protect  our  company ,  our  customers, or our MILLET LEAF Platform.

We use information for marketing purposes:

We might send you information about special promotions or offers.  We  might  also  tell  you  about  new  features  or  products  or enroll  you  in  our  newsletter .  These  might  be  our  own  offers  or products, or third-party  offers  or products we think  you  might find interesting.  We  may  use  the  information  to  measure  or understand  the  effectiveness  of  advertising  we  serve  to  you  and others, and to deliver relevant advertising to you.

We use information to send you transactional communications:

We  might  send  you  emails  or  SMS  about  your  account  or purchase of our product.

We use information as otherwise permitted by law:

We  may  combine  the  information  that  we  receive  from  third parties  with  the  information  you  give  to  us  and  information  we collect  about  you  for  the  purposes  set  out  above.  Further, we may anonymize  and/or  de-identify  information  collected  from  you through  the  Services or  via  other  means, including  via  the  use  of third-party  web analytic tools. As a result,  our use and disclosure of aggregated and/or de-identified information  is  not restricted  by this  Policy ,  and  it  may  be  used  and  disclosed  to  others  without limitation. We  analyse  the  log  files  of  our  MILLET LEAF  Platform  that  may  contain  Internet  Protocol(IP)  addresses,  browser  type  and  language,  Internet  service provider  (ISP),  referring,  app  crashes,  page  viewed  and  exit websites  and  applications,  operating  system,  date/time  stamp, and  clickstream  data.  This  helps  us  to  administer  the  website,  to learn about user behaviour on the site, to improve our product and services,  and  to  gather  demographic  information  about  our  user base as a whole.

SHARING/DISCLOSURE/DISTRIBUTION OF YOUR INFORMATION WITH THIRD-PARTIES:

We will share information with third parties who perform services on our behalf:

We  may  share  your  information  with  our  vendors,  consultants, marketing partners, research  firms  and other service providers or business  partners,  such  as  payment  processing  companies,  to support  our  business.  For  example,  your  information  may  be shared  with  outside  vendors  to  send  you  emails  and  messages or push notifications to your devices in relation to our Services, to help  us  analyse  and  improve  the  use  of  our  Services,  to  process and collect payments.

We will share information with Advertisers and advertising networks:

We  may  work  with  third  parties  such  as  network  advertisers  to serve  advertisements  on  the  MIJA  ORGANIC  FOODS  PRIV A TELIMITED  Platform  and  on  third-party  websites  or  other  media(e.g.,  social  networking  platforms).  These  third  parties  may  use cookies,  JavaScript,  web  beacons  (including  clear  GIFs),  FlashLSOs  and  other  tracking  technologies  to  measure  the effectiveness  of  their  ads  and  to  personalize  advertising  content to you.

We will share information with our business partners:

This  includes  a  third  party  who  provide  us  various  services.  Our partners  use  the  information  we  give  them  as  described  in  their privacy policies.

We will share information with Other Users:

If  you  are  a  delivery  partner ,  we  may  share  your  name,  phone number  and/or  profile  picture  (if  applicable),  tracking  details  with other users to provide them the Services.

WE MAY SHARE YOUR INFORMATION FOR REASONS NOT DESCRIBED IN THIS POLICY:

We  may  share  your  information  other  than  as  described  in  this Policy if we notify you and you consent to the sharing. We will tell you before we do this.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

YOU’RE CONSENT:

By using the  MILLET LEAF Platform  and  the  Services  provided  therein,  you  agree  and consent  to  the  collection,  transfer ,  use,  storage,  disclosure  and sharing  of  your  information  as  described  and  collected  by  us  in accordance  with  this  Policy .  If  you  do  not  agree  with  the  Policy ,please  do  not  use  or  access  the  MILLET LEAF Platform.

 

COOKIES:

Our  MIJLLET LEAF  Platform and  third  parties  with  whom  we  partner ,  may  use  cookies,  pixel tags,  web  beacons,  mobile  device  IDs,  "flash  cookies"  and similar  files  or  technologies  to  collect  and  store  information  with respect to your use of the Services and third-party websites.

Cookies  are  small  files  that  are  stored  on  your  browser  or device  by  websites,  apps,  online  media  and  advertisements.  We use cookies and similar technologies for purposes such as:

• Authenticating users;
• Remembering user preferences and settings;­­­
• Determining the popularity of content;
• Delivering and measuring the effectiveness of advertising campaigns;
• Analysing site traffic and trends, and generally understanding the
• online behaviours and  interests  of  people  who  interact  with  our services.

To modify your cookie settings, please visit your browser’s settings.  By  using  our  Services  with  your  browser  settings  to accept  cookies,  you  are  consenting  to  our  use  of  cookies  in  the manner described in this section.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

This Privacy Policy was last updated on 16.07.2021. From time to time we may change our privacy policies. We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.Please check our site periodically for updates.

GRIEVANCE OFFICER:

In accordance with Information Technology  Act  2000  and rules  made  and  applicable  there  under ,  the  name  and  contact details of the Grievance Officer are provided below:

Name : S PRATHEEPA PRAVEEN KUMAR

Address : No.873/116, Meenakshi sundaram Nagar, part-II, KTC Nagar, Keezhanatham, Tirunelveli-627011, Tamilnadu.

Phone Number:

Email Address : info@milletleaf.com

JURISDICTION:

If  you  choose  to  visit  the  website,  your  visit  and  any  dispute over  privacy  is  subject  to  this  Policy  and  the  website's  terms  of use.  In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.

Further ,  please  note  that  the  MILLET LEAF Platform  online stores  your  data  with  the  cloud platform  of  provided  by  (Name  of  the  Service  Provider),  which may  store  this  data  on  their  servers  located  India.  Has security measures  in  place  to  protect  the  loss,  misuse  and  alteration  of the  information,  details  of  which  are  available  at  .  The privacy policy adopted by are detailed in.

In the event you have questions or concerns about the security measures adopted by, you can contact their data Protection/ privacy team/ legal team or designated grievance officer at these organisations, whose contact details are available in  its  privacy  policy ,  or  can  also  write  to  our  Grievance  Officer  or  you  can  email  us  at INFO@MILLETLEAF.COM